• Sales and ticketing Agent



  • Ensure the highest level of customer service at all-time whether by phone, email or in person
  • Achieve assigned sales, ASKY Club enrollment and sales referrals targets
  • Answer telephone calls and reply to emails from customers and provide accurate information
  • Receive and provide prompt service to customers by offering them a solution to their travel needs
  • Issue tickets, MCOs, BCBs according to the company’s rules and regulations
  • Correctly make bookings according to company standards (passenger contacts: telephone and emails, ASKY Club number, etc…)
  • Prepare refunds for the finance department
  • Perform coupons reconciliation with cash collected from sales
  • Prepare daily, weekly and monthly sales reports
  • Promote and enroll customers in ASKY Club
  • Perform sales phoning and emailing
  • Assist the call center in protection passenger call outs
  • Handle assigned corporate customers and keep detailed records of sales
  • Provide sales referrals to the CTO/ATO Supervisor and the sales executive.



  • Minimum High School Diploma
  • Proficiency in Sabre
  • Ticketing / Travel and tourism / Sales Certificate
  • IATA/UFTAA qualifications (preferable but not essential).
  • Minimum 2 years’ experience in a similar ticketing position

Send your application to the following address:

BP 2988 LOME – Togo or Email:



  • The application must include:
  • a letter of motivation
  • Curriculum vitae
  • A copy of birth certificate
  • A copy of certificate of nationality
  • Copies of all diplomas and certificates

Deadline for submission: March 26, 2023

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